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FAQ

What is the minimum order amount?

 There is no minimum order amount. We welcome orders from any customers. (Note: for very small orders, there is a handling charge of USD30. We suggest you add more    goods to your order to have zero handling charge.

How can I pay for the goods?

You can pay by bank transfer. This means you pay from your bank to our bank account. This is the most favorite payment method. In European Union, please ask in your bank about the SEPA payment.

You can pay by PayPal. If you choose to pay by PayPal, money request will be send to your email address. Please note that there is a service fee of 6% is charged for this method of payment.

You can pay cash. If you plan to come personally to our warehouse in Switzerland or United States , you can pay in cash.


How do I make orders from Eco Power website ?

It is quite easy for you to make orders on www.ecopowerpack.com

Please register your account on our website and then access your account.  Choose the items from this on-line shop; submit your request information, the delivery address and the delivery method, etc. The on-line shop will process your request to us. Our customer service staff will contact you by email or phone for further information.

If you have any questions, please contact our sales department +86-(0)21-87736807.